This is Renee. Renee is usually the first person you talk to when you call in for an appointment. It is her job to get the insurance information all jotted down, take the prescription information with diagnosis and such, and send you over to scheduling.
This is Melissa. She has been with MMPT for TEN years! I have literally watched her daughter grow up! She was a toddler when I met them, and now she is in junior high!
Melissa is in charge of insurance appeals. SHe also maintains contracts we have with outside the office, such as with school systems and such. This is Beth. Beth also works in billing. She pretty much loads up every charge from about 20 therapists from 5 different clinics at the end of every day. She can also slap a sheet of paper at me in nothing flat with a report from everything from how many patients each therapist saw in a day, week, month, etc. to how much money we expect to written off due to each insurance company's specific contract with us. Interesting stuff tonight, huh? Beth has a highschooler son, Wes, who is going to be a great leader of some sort some day. He is a classy dude with the nicest manners. THat is a pretty high compliment to a mama these days!
Hey, Jared. How'd you get in here?!
Jessica has only been with us a year. And would you believe she found the love of her life and is getting married in October of this year? She was MEANT to come to West Monroe to find him! SHe was a student year before last and did an internship with us. Her family lives in Alabama. We loved her and asked her to stay.
This is Miss Beverly. She runs the West Monroe adult clinic. She takes care of all the patients there, as well as all of the therapists! Everybody loves Miss Bev. She goes to bed about 7:30 and gets up at 4:00ish. I don't understand people like that! She is always the first to open up the joint at 7:00.
This is some of the crew in a staff meeting where we were having our first ever telecam'd staff meeting, where we were able to share with our staff from all the other clinics via webcam. It was kind of a trip!